Order process has been basically seamless, but I am still awaiting delivery and having trouble with FedEx who are indicating delivery was not possible, although I was waiting within 1 metre of my phone all day. In spite of 40 minutes on phone with them and confirmed they have the correct address, they will only attempt delivery again tomorrow. I can wait again all day today, but tomorrow have a few essential errands, so not sure what to do about this and it has really soured me on the whole experience
Janet M., | Plaque Mount Job Thanks so much for the great job on my icon (plaque). The corners were perfectly mitered, my artwork was sized exactly right, and the wood color was just what I hoped. My only warning to customers is that my artwork spent a month in Canadian customs on its way to you, so people need to plan for that if they are physically sending artwork. But once my piece was received by you, everything was timely, including shipping. Thanks again for the wonderful work!
Barb, | Excellent customer service Excellent customer service, prompt delivery and high standards!!! I will definitely be placing more orders. Thank you
Zuhal, Sydney, Australia | You did a great job... Vancouver on Canvas did a great job in printing my photo on canvas. The staff was friendly and knowledgeable. The turn around time was quick. I liked the fact that I was able to speak to someone about the suitability of our photo. I would definitely have my other photos printed on canvas by Vancouver on Canvas.
Agnes, Richmond |