Very Fast turnaround on my frame and free shipping is a plus.Unfortunately the frame was oversized so my canvas is a sloppy fit. Over 1/8\" gap between canvas and the rabbet inside the back of the floater frame can be seen. Next time I guess I need to take 1/8\" of my canvas measurement.
S Faubert, calgary | Mashallah!
Received my custom frame today. It was perfect! Thanks!
Hassan, | packaging
Just wanted you to know the 4 pieces arrived safely.
The package went through hell but your packaging /shipping department did an excellent job packing/protecting the pieces.
Alkapon, | Response was incredible
I thought customer service was a thing of the past however dealing with CanadaOnCanvas has changed that. I received a frame that was not square and contacted customer service. They were apologetic and immediately corrected the order with no problem. Their personal attention and speedy response was incredible. It was a relief to know that there is still a comoany that honours and respects customers.
Julie H, Campbellcroft, Ontario |
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