I ordered a Standard Plaque Mount and they shipped me a FLOAT MOUNT. I called to talk to them about returning for a refund. The Manager (Azda of which I could not hardly understand) said I had to pay for the shipping back to them and they would not refund till they received their mess up back. I am a little preturbed about this considering IT\\\'S THEIR SCREW UP! I am NOT saticfied AT ALL!
Carrie, Farwell | Thank you Hello there my name is Cori G. and I would like to thank you very much for such a beautiful job on your product i purchased. My friend was very elated and said it was the best Birthday gift she has ever received in her life, and I believe it may be the best present I ever bought someone, this is all because of your wonderful work, looking forward to using your services again and share with my friends what you guys are up to down there, thanks again.
Sincerely Cori
Cori, | SERVICE: I\'m so very happy that I choose Keenart over Amazon. I purchased 2 frames and made an oversight error on my initial order. The Keenart staff immediately picked up on it and emailed me with a request for precision. The following exchange of emails were nearly instantaneous. Thank you for that.
PRODUCT: The frames are perfect. I choose the thinner ones and I was worried about their capacity to handle a 30\"x60\" heavy canvas. They are built strong - good wood, not too heavy, perfect fit. I\'m extremely happy with the final product.
SHIPPING: Would have preferred Canada Post but they used CANPAR which easily gets confused with simple addresses (previous dealings with them were the same... Still better than Purolator...) They missed the first delivery and I caught up to the truck on the 2nd attempt... (Condo towers seem overly complicated for their drivers).
OVERALL: Fantastic service, product and end result. I will order again and refer them in the future.
Mike, | It looks terrific... Thank you so much for the wonderful work so far. Everything you've printed for me looks terrific, and I am very pleasantly surprised by
your great customer service.
I will be back!
Have a great day...
www.mchenwears.com
Emily, Ottawa |