I was confused about my order which had been delayed. I called and emailed and the customer service rep responded right away. The order was delayed because one of the 6 items had been back ordered for at least another month and they offered to replace this item with another which was a bit more expensive and actually very suitable for my project. I really like this company and will continue to do business with them. Prices are great also!
Elizabeth R., | My picture frame ... My picture frame arrived on schedule and I love it. It certainly does justice to my artwork. Thanks for doing a great job. I will definitely order from you again when the need arises.
Linda Harp, Cobourg, Ontario | Many thanks Just received my second order - this time it was for two floating frames that, like the first order, were slightly oversized as I had requested because I wanted a 1/2\" gap rather than the standard 1/4\" gap. The frames were perfect and I easily mounted the paintings with the hardware provided in about an hour - and they look great. At about half the cost of having them done by a frame shop I am very pleased. Many thanks, James.
James P., Collingwood | Terrible customer service. Incredibly disappointed with my art print. It arrived in the wrong size and customer service is ignoring my request.
Stephanie Forrest Raposo, |