Terrible experience. Ordered frame on March9th, arrived May7th. Arrived with two visible dents in frame material. And 2/4 clips on back have fallen off just taking it out of box. Quite disappointed.
KeenART: The frame was a backorder item and because of covid-19 there is delays when ordering from suppliers unfortunately.
Lauren, | gratitude Dear KeenART,
I want to express my heartfelt gratitude for your prompt and attentive service regarding our order. We truly appreciate the effort you put into ensuring everything was ready in time.
With the event tomorrow, we’re excited to present these gifts to all the employees who contributed. Your support has made a meaningful difference.
Thank you once again!
Sabad, | I just wanted to take a moment and thank you very much for your help in replacing this item. The new order arrived today and it is nice and straight and well done.
Thank you for the quick turnaround and the outstanding customer service, this was above and beyond what I had expected.
Gagool, | It was absolutely a pleasure to deal with this company. I appreciate his professionalism and knowledge. He was very helpful, shipping was right on and quality of product very good. 100 % recommend this company.
Nazila, |