I ordered a floating frame the end of March and it was not shipped until May 5th. It arrived last Monday and it does not have any of the hardware to attach the canvas to the frame. Should that have been included with the frame? And if so, could it be sent to me now?
KeenART: Yes, we have shipped the missing items.
Reta R., | My frame order arrived yesterday, just two days after it was shipped. All the frames arrived in excellent condition. Thank you for your great service!!
Anne P., | Not Happy I recently ordered what I thought was a rustic walnut frame for some art. Expecting actual walnut as described but what was in fact pine or some other cheap wood painted brown distressed and cheap looking. Not at all happy
John A., | I appreciate your ... I can't tell you how much I appreciate your work for the collage canvas print! It was amazing and exactly what I wanted.
I will be in touch in future for more!
Many thanks for helping to create such a lovely Christmas memory for my parents.
Best,
Sarah, |