Deeply dissatisfied. Hello: I’m sending you this message to express my disappointment in the two custom-made picture frames I received today which made up my order.
First of all I indicated in the note section for each frame that I wanted to be able to either hang my frame on the wall or simply place it standing up on a table and asked that a back for these purposes be included with each frame. I did not receive anything close to what I requested, in fact nothing close. As a result I now have two frames in my possession with no back for either which will allow or permit me to stand my frame or frames up on a table or a mantle.
Secondly, the two Styrofoam or foam backs which accompanied each frame is not near thick enough to be flush with the top, sides or bottom parts of either frame. As a result it looks as though I will have to insert something to fill in the space to enable to foam back to come flush with the frame itself.
Lastly it looks as though I received some hardware to be able to hang the frame on a wall but no picture wire accompanied the hardware for this particular purpose.
Deeply dissatisfied.
Roger, | look amazing! Two canvas\\\'s purchased and they look amazing! Product quality is fantastic...way beyond our expectations. Only thing I would have to say was a negative is the fact that I qualified for free shipping and had chosen this but they were not delivered...we had to pick them up instead which was out of our way.
Lydia Hatch, Surrey | Thank you! The order was delivered and looks incredible. Thank you very much - exceptional custom service and product.
, | turned out beautifully Thank you the pictures I orded turned out beautifully
Shirley, Calgary |