Deeply dissatisfied.
Hello: I’m sending you this message to express my disappointment in the two custom-made picture frames I received today which made up my order.
First of all I indicated in the note section for each frame that I wanted to be able to either hang my frame on the wall or simply place it standing up on a table and asked that a back for these purposes be included with each frame. I did not receive anything close to what I requested, in fact nothing close. As a result I now have two frames in my possession with no back for either which will allow or permit me to stand my frame or frames up on a table or a mantle.
Secondly, the two Styrofoam or foam backs which accompanied each frame is not near thick enough to be flush with the top, sides or bottom parts of either frame. As a result it looks as though I will have to insert something to fill in the space to enable to foam back to come flush with the frame itself.
Lastly it looks as though I received some hardware to be able to hang the frame on a wall but no picture wire accompanied the hardware for this particular purpose.
Deeply dissatisfied.
Roger, | Thank you
Hello there my name is Cori G. and I would like to thank you very much for such a beautiful job on your product i purchased. My friend was very elated and said it was the best Birthday gift she has ever received in her life, and I believe it may be the best present I ever bought someone, this is all because of your wonderful work, looking forward to using your services again and share with my friends what you guys are up to down there, thanks again.
Sincerely Cori
Cori, | I will definitively be ordering more!!!
Hi, I just received my canvas and it is awesome. Thank you so much for such a great job. I will definitively be ordering more!!!
Thanks again.
Bonita, | Happy New Year!
I just wanted to let you know how pleased I am with the frames I received just before Christmas. I will be using your services/products more and more in the future, for sure. Also, I hope you don't mind that I attached a couple of images of paintings with the frame (the still life is unfinished btw).
As an artist, framing is often a very costly and, frankly, nerve-wracking part of the process. I get the feeling that your products will go a long way to alleviating both of those pressures for me in the future.
To be honest, I was actually pleasantly surprised at the quality of the frames (of course, I was not expecting them to bad. :) ). The mitres were as close to perfect as one can get and all were strongly fastened: the v-nails were all flush, the bottoms flat, corners matching, etc.. Very sturdy feel and fit; well packed, and promptly shipped -- and all of that for a very reasonable price.
Bravo!
Ann, Seattle |
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