very pleased with the results but... I have received my canvas art picture from your studio and I am very pleased with the results. The print was meant as a Christmas gift for my wife, but she was the one who found the fedex package and to my dismay, your company had taped an invoice sheet to the OUTSIDE of the shipping box with a description of the item and a thumbnail picture of the print. So much for surprises. :(
I liked the quality of the work and will be ordering again - also as a gift. I would recommend that you revisit your invoice slip policies to avoid this type of customer frustration in the future.
Best regards,
Andrew
Andrew R., Seattle | fantastic!! fantastic!! Thank you so much!! I plan to take the month of January to pick through photos and make many more pieces of art!! So excited about them!!! Thanks again for the quick response
Jacky, | angel CSR Very responsive, usually get a person that is knowledgeable to speak with and resolves issues promptly with replacement. Thanks for helping me with my framing needs.
Jackeuline W., | It looks terrific... Thank you so much for the wonderful work so far. Everything you've printed for me looks terrific, and I am very pleasantly surprised by
your great customer service.
I will be back!
Have a great day...
www.mchenwears.com
Emily, Ottawa |