I received the replacement frame today, exactly as I ordered. Thank you for making this right.
Larkhan, | Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | A special thank you to Reza for all his assistance.The service of ALL THE MEDIA staff was excellent and the resultingrnframed picture from a photograph to a canvas is outstanding. Thank you.
Colleen M., | I couldn't be happier! Just received my order and I couldn\'t be happier! Fantastic work! I will definitely be using COC again.
Mike Rebry, Clear Creek, Ontario |