I ordered a floating frame the end of March and it was not shipped until May 5th. It arrived last Monday and it does not have any of the hardware to attach the canvas to the frame. Should that have been included with the frame? And if so, could it be sent to me now?
KeenART: Yes, we have shipped the missing items.
Reta R., | fast service!
Received my parcel. Wonderful, fast service!
Monir, |
I just wanted to take a moment and thank you very much for your help in replacing this item. The new order arrived today and it is nice and straight and well done.
Thank you for the quick turnaround and the outstanding customer service, this was above and beyond what I had expected.
Gagool, | I just received my order,
I am impressed with how beautiful it came out. You did a fantastic job.
Thank you so much :)
Have a great weekend
Lili, |
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