I ordered two frames, they arrived quickly and very well packaged, they were both exactly the correct size. rnOne was exactly as shown on the website, sadly the other was nothing like the website photo at all - instead of a soft white rustic, it arrived as dark grey underneath, covered in a thin layer of white, giving it an almost stripey appearance. I at first thought (as did the supplier) that it was a mistake and a different frame has been made up. the supplier was very pleasant to deal with but due to a misunderstanding I was required to pay the $15 postage to return the frame to them, which they worked on to give it a more white appearance and returned to me. So instead of $126, the frame ended up costing me $141 and although it is better, it is still not like the one shown on the website. After sending an email photo of the work they had done on the frame, the company did not follow up with me after delivery. I would not order custom picture frames online again.
Sally D., Maple Ridge | thrilled ...
I just received my canvas and wanted to say I am thrilled with it! You did a wonderful job and I will be ordering again in the next few weeks.
Thank you for the fine job!
Lori
Lori O., | it looks great
I received my order and it looks great. However, I am very concerned about future orders. The order arrived with the box busted open, the photo was hanging out with the protective covers off as well. Surprisingly there was no damage to the wood print but I don\'t know if I would trust your shipping in the future. This was for a gallery exhibit.
Brian Kingston, Erie | LOVE THEM!!
I order three 16x20 canvas prints, and we absolutely LOVE them. LOVE THEM!! They are exactly what I wanted, exactly what I ordered. The order only took a week and was packaged very good for shipping. We are very impressed and will definitely be ordering more pictures. Thank you!!!
Toni, Sherwood Park |
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