I ordered two frames, they arrived quickly and very well packaged, they were both exactly the correct size. rnOne was exactly as shown on the website, sadly the other was nothing like the website photo at all - instead of a soft white rustic, it arrived as dark grey underneath, covered in a thin layer of white, giving it an almost stripey appearance. I at first thought (as did the supplier) that it was a mistake and a different frame has been made up. the supplier was very pleasant to deal with but due to a misunderstanding I was required to pay the $15 postage to return the frame to them, which they worked on to give it a more white appearance and returned to me. So instead of $126, the frame ended up costing me $141 and although it is better, it is still not like the one shown on the website. After sending an email photo of the work they had done on the frame, the company did not follow up with me after delivery. I would not order custom picture frames online again.
Sally D., Maple Ridge | absolutely beautiful
KeenArt Media was very helpful with my pre-print questions and helped me optimize my art as best as possible to achieve the best result. I ordered a canvas print which came out spectacularly. The colours were well replicated, the canvas material was rich and thick and the overall service was excellent. As a creative professional, I recommend KeenArt for large scale prints and their canvas option is absolutely beautiful.
Alex, Vancouver | I love them
Thanks so much for all your help. Rec'd the pictures and I love them
Betty, Calgary |
I worked closely with Kathleen from KeenART Media (NYGiclee.com) & she was fantastic. Quick to follow up and followed through! Thank you so much for your help.
Helen J, Wall Street NYC |
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