I ordered a floating frame the end of March and it was not shipped until May 5th. It arrived last Monday and it does not have any of the hardware to attach the canvas to the frame. Should that have been included with the frame? And if so, could it be sent to me now?
KeenART: Yes, we have shipped the missing items.
Reta R., |
I am thrilled with my two frames (with liners) for a variety of reasons: (1) Website was very well organized and easy to use. (I used other similar websites but they resulted in frustration and/or confusion or I was unable to customize my order; (2) assembling the final products was super easy to do and everything fit beautifully; (3) all necessary parts were included and (4) it is clear that everything is of high quality, right down down to the picture hangers. While it took a couple of weeks to receive the frames and they are a tad pricey, I highly recommend this company. Thank you!
Anne W., | Custom-size wood panels
Just received my framed panels and wanted to say they look great!
Thank you very much!
Jon, | Craftsmanship are first-rate!
Just a quick follow-up note to convey how pleased we were with the canvas image you produced for us. My son loved his big tiger image!
The image quality is stellar and the framing finish and craftsmanship are first-rate!
The canvas was well packaged and was delivered in perfect condition.
I’ve operated a communication design business in my city for 30 years, so I’m constantly working with vendors in the print, display and fabrication industries. I can comfortably say the quality of your product is among the best I’ve seen in that time.
Keep up the good work, and I’ll be sure to keep KeenARTS in mind for future business and referral to others.
Kaaabas, |
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