prompt and excellent service
Just a word to thank you for doing such a great job on the order I put in. I am very satisfied with the prompt and excellent service and quality workmanship that was provided. I will need more orders in the future and definitely will do business with VancouverOnCanvas.com again.
Sandra, Madeira Park | Great color reproduction
Great color reproduction and quality of assembled canvas print. Shipping times very quick, very happy with service.
Troy Olson, Calgary | Not happy
I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | Happy Framing!
Hi, the frame arrived and it's wonderful. Thank you!!
Joojeh, |
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