WOW!!!!!
I just received my 2 canvas prints. WOW!!!!! They look amazing. I can't express how happy this has made me. My kids are going to be ecstatic when they receive them at Xmas.
Thanks again
Elaine, | I was thrilled ...
I was thrilled to receive my canvas prints this morning. They look great! They were packaged well to avoid damage, and arrived very quickly, less than a week from image upload to delivery. The upload process was also very simple. Thanks!
Kerry Grant, Calgary | Not happy
I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal |
Everything went well. but I was under the impression, that because of the web site title, you were a local company. Very disappointed that our canvas is actually coming from BC and not Ottawa, since I usually try to deal with a local company if possible.
Richard B., |
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