SERVICE: I\'m so very happy that I choose Keenart over Amazon. I purchased 2 frames and made an oversight error on my initial order. The Keenart staff immediately picked up on it and emailed me with a request for precision. The following exchange of emails were nearly instantaneous. Thank you for that.
PRODUCT: The frames are perfect. I choose the thinner ones and I was worried about their capacity to handle a 30\"x60\" heavy canvas. They are built strong - good wood, not too heavy, perfect fit. I\'m extremely happy with the final product.
SHIPPING: Would have preferred Canada Post but they used CANPAR which easily gets confused with simple addresses (previous dealings with them were the same... Still better than Purolator...) They missed the first delivery and I caught up to the truck on the 2nd attempt... (Condo towers seem overly complicated for their drivers).
OVERALL: Fantastic service, product and end result. I will order again and refer them in the future.
Mike, | Dear Canvas people! I just received my art. It is stunning and beautiful! Thank you so much!
Judy, Vancouver | All the best! Thank you guys very much. The pieces are beautifully done.
All the best!
ALi, | it looks great I received my order and it looks great. However, I am very concerned about future orders. The order arrived with the box busted open, the photo was hanging out with the protective covers off as well. Surprisingly there was no damage to the wood print but I don\'t know if I would trust your shipping in the future. This was for a gallery exhibit.
Brian Kingston, Erie |