not happy
Quality is a bit questionable - didn\'t even come with a stand to put it on the table even though it\'s a very small frame. I had to use tape to attach the back - not even any clips!! Glass would be better than plexiglass. Also the shipping charge of $19 is so high for such a small item.
Christopher Collins, Toronto | wedding presents
Thank you very much! You guys are my go to for wedding presents: )
Joyce, | Terrific Mosaic effect
I received the print of my order and it is terrific. I know the mosaic aspect is not perfect but it serves my purpose very well. In fact I would like to place a second order using the same mosaic pictures and a different main photo.
Diana, | Not happy
I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal |
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