caught me off guard. The four frames that I ordered all came in mint condition in a tidy manner. However, the largest floating frame for a 36†x 48†painting was a bit too large and the brackets wouldn’t work. Now I am left to make my own custom brackets to try to make this work. Considering this was a $350 frame, this caught me off guard.
Mark R., Edmonton | Plaque Mount Job Thanks so much for the great job on my icon (plaque). The corners were perfectly mitered, my artwork was sized exactly right, and the wood color was just what I hoped. My only warning to customers is that my artwork spent a month in Canadian customs on its way to you, so people need to plan for that if they are physically sending artwork. But once my piece was received by you, everything was timely, including shipping. Thanks again for the wonderful work!
Barb, | Great customer service Great customer service as well as very prompt shipping and great product!
Kata S., | I was excited when the frame arrived earlier than the date promised, but disappointed to find it broken at two joints. From the look of it there is only a dab of glue holding the pieces together. Also there were a few dents in the wood. We are going to reglue the sides and add some L brackets to reinforce. The frame was close to 300.00 .....I should not have to do this.
Carol D., |