Not happy
I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | I love my pics :)
I made a purchase through one of the deal sites for 2 of your Canvas prints and I would like to let you know that I am very impressed with your product! I am really pleased with the Canvas prints I ordered and I wish I would have purchased more coupons for your product to be honest lol. It is so refreshing to deal with a company that produces great product in a timely manner.
Thank you so much! I love my pics :)
Jen, |
Everything went well. but I was under the impression, that because of the web site title, you were a local company. Very disappointed that our canvas is actually coming from BC and not Ottawa, since I usually try to deal with a local company if possible.
Richard B., |
Always great, fast service and excellent quality reproduction. agree=on 108.172.112.160
Kate Bridger, |
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