I ordered two frames, they arrived quickly and very well packaged, they were both exactly the correct size. rnOne was exactly as shown on the website, sadly the other was nothing like the website photo at all - instead of a soft white rustic, it arrived as dark grey underneath, covered in a thin layer of white, giving it an almost stripey appearance. I at first thought (as did the supplier) that it was a mistake and a different frame has been made up. the supplier was very pleasant to deal with but due to a misunderstanding I was required to pay the $15 postage to return the frame to them, which they worked on to give it a more white appearance and returned to me. So instead of $126, the frame ended up costing me $141 and although it is better, it is still not like the one shown on the website. After sending an email photo of the work they had done on the frame, the company did not follow up with me after delivery. I would not order custom picture frames online again.
Sally D., Maple Ridge | i was a bit nervous
got my pictures! LOVE them! They turned out better then i thought- i was a bit nervous-----Thankyou for all of your help and how swiftly you worked to make them happen-sorry that i wasnt as swift, but i wasnt in a huge hurry as they were christmas gifts!
hoping to order more soon...this time for me...
Rhonda
Rhonda, | in good order
Did I mention all received in good order? Just wanted to say the printing and finishing look great, Thank you and your team for great work. Looking forward to ordering again!
Pooho, | done and shipped amazingly fast...
The canvas was done and shipped amazingly fast. It looks great and I can\'t believe how easy the whole process was.
Yvonne, Surrey |
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