I received your email stating to review and contact you if we had any changes.
I did that plus left a VM with my order number to advise that I wanted to change the color of the frame.
Not only did I not get a call or email back, you shipped the order after you asked me if the order needed to be modified.
Not good service.
What\'s the point of asking if you aren\'t going to respond.
Beth P., Fort Lauderdale | Plauqe mounting issue
My plaque mount has mounting issues. I will send a photo of the crease.
KeenART:
This was not due to a our error. This poster had very bad water or moisture damage to the it. So where the image has been damp or wet the paper shrinks and will not lay flat (you can notice this by rubbing your hand over the poster and it does not lay flat. Therefore when we laminate and drymount the print to the MDF wood the area where the poster has been moisture damaged will crease. Unfortunately we get a lot of these damaged prints sent to us every week as it is a cheap way to have it protected. I hope this helps. If you have any further questions on this please give us a call or reply email.
Trini, | Really A...
Thank you so much for forwarding the scan, that worked perfectly and looks fabulous. Really appreciate your help. I’ll see you again soon, with the next painting to scan.
Trixie, | appreciate it
I just wanted to drop in and say that I received the frames yesterday and I appreciate you fitting the stretcher bars in the frame for me. I am working on a pilot project and if it works out, I'll be ordering more frames and looking at getting a Pro Account with you.
Harddy, |
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