Not happy
I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | Absolutely love it
I just wanted to let you know that I absolutely love the canvas! Thank you so much!
Trish, Vancouver | fantastic!!
fantastic!! Thank you so much!! I plan to take the month of January to pick through photos and make many more pieces of art!! So excited about them!!! Thanks again for the quick response
Jacky, | Custom-size wood panels
Just received my framed panels and wanted to say they look great!
Thank you very much!
Jon, |
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