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Click on Photo titles or thumbnails to see more details: |
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| Artists: Bierstadt, Bouguereau, Caillebotte, Cassatt, Cezanne, Corot, Degas, Gauguin, Gerstl, Gris, Klimt, Macke, Manet, Marc, Modersohn-Becker, Modigliani, Monet, Morisot, Pissaro, Poussin, Renoir, Schiele, Seurat, Sisley, Tissot, Toulouse-Lautrec, Van Gogh, |
Customer Testimonials & Feedbacks: |
Plauqe mounting issue My plaque mount has mounting issues. I will send a photo of the crease.
KeenART:
This was not due to a our error. This poster had very bad water or moisture damage to the it. So where the image has been damp or wet the paper shrinks and will not lay flat (you can notice this by rubbing your hand over the poster and it does not lay flat. Therefore when we laminate and drymount the print to the MDF wood the area where the poster has been moisture damaged will crease. Unfortunately we get a lot of these damaged prints sent to us every week as it is a cheap way to have it protected. I hope this helps. If you have any further questions on this please give us a call or reply email.
Trini, | Pros:Solid workmanship Delivered in the quoted time frame Cons: We were never asked to choose a matte colour when we came into your office to spec out the job. Due to blue samples on the wall that have the trim colour the same as the matte colour we thought we would be getting the same colour on the edge and the matte. At some point the person putting together our order should have realized that we had not selected a matte colour. At that point work should have stopped to find out what we wanted. We should have been called to find out what colour we would want the matte to be. Why would one of your workers make that decision without knowing our taste? My wife did receive a call that the walnut colour we chose for our art was no longer available but that a very close option was found. My wife asked if there was an opportunity for us to come and have a look. We were told that was not possible. The matte colour your worker selected is nowhere close to the original walnut colour we selected. A discount was provided as we expressed our surprise and disappointment when picking up our art. We really had no option. The work could not be reversed. Our only option was to buy the images again and start over. We would be out 100\'s of dollars. The colour your worker selected for us does not work well in our room. Additionally we were told that hardware to hang our art was provided. We only opened the smaller image when picking up our art as the larger image was packed too well to open. When I did not see the hardware in the smaller image and asked, we were told that hardware for both pieces were in the packaging of the larger image. I just called your office and asked about the hardware and was told now it would to be included. Very disappointed in the communication with your company and the results of this project.
Rick R., | THANK YOU!!! I received the frames the other day! I've been so busy shipping work that I not just have a chance to be in contact with you. I haven't had a chance to look at the other frames - hopefully in the next couple days.
The piece looks fantastic in the frame (photo attached)
Many thanks again and look forward to ordering from you all again for my frame needs
Trixie, | they are... Received my pictures and they are beautiful. Thank you
Janice, |
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