customer service was superb I just received a Gallery Wrap, the order was placed on 2/6/2012 and was delivered yesterday, 2/10/2012. I had scanned in a 41 year old 4x5 wedding photograph, to replace a faded 41 year old canvas print on our wall for Valentines day. My wife was overjoyed when she saw the Gallery Wrap. I am more than happy with the quality of the product. I had concerns about a 600 dpi scan from such a small print making a quality 16x20 but your representative was correct when she told me this would work. Your customer service was superb, turn-around and shipping fantastic, and faster than I expected. Please pass our comments on to your entire staff and feel free to use them as testimonial. Thanks!
Bill and Nancy Dewey, Marysville | excellent service Our daughter has walls of photos on canvas done by Vancouver on Canvas so thought we\'d have one done four guest bedroom....it was all we hoped it would be more. Great quality, excellent service having it delivered to our dowas awesome. We will definitely be using you guys again.
Wendy, Coquitlam | I am Happy I wanted a large photo print as a gift to my wife. The idea came to me late in the game so I hunted locally and on the internet to determine who could produce a large 60 X 40 inch print and if I could get it fast.
I contacted \"KeenART\" and they said they could do it. I placed the order and uploaded the image. The outstanding quality print was delivered to Winnipeg on time. My wife opened it on her birthday and the photo brought tears of joy to her eyes.
Unfortunately, the frame and print had been damaged in shipping. I contacted Reza at KeenART and informed her of the problem. KeenART promptly created another print and shipped it immediately. It arrived in perfect condition.
I would not hesitate to recommend this business to my friends and family.
Gary Shewchuk, Winnipeg | Not Happy... The instructions and feedback messages would have to be a bit more friendly. There was no way of knowing if the order had been sent or received by you. Because of that I re-ordered and should not have. The picture arrived with the mounting hook on the wrong end. If I use the mounting hook then the picture is upside down.
Other than that the framing and photo is very good.
Rene Mathieu, Edmonton |