I ordered a floating frame the end of March and it was not shipped until May 5th. It arrived last Monday and it does not have any of the hardware to attach the canvas to the frame. Should that have been included with the frame? And if so, could it be sent to me now?
KeenART: Yes, we have shipped the missing items.
Reta R., | just love it.
I just received the canvas print I ordered and just love it. Thank you very much. The turnaround, the quality of the work and options that are available are the main reasons why I would recommend EOC and will be a return customer!
Jeff Storey, Edmonton |
I am extremely disappointed in the mug you produced. I ordered the 15 oz mug as shown on your website, but that is not what I received. In fact, I measured the liquid capacity, and it\'s 13.5 oz, not 15 oz. In addition, the background of the artwork I sent was white, but the final product has tiny pink and purple dots all over it. I will never be using your company again.
Lubna, | prompt and excellent service
Just a word to thank you for doing such a great job on the order I put in. I am very satisfied with the prompt and excellent service and quality workmanship that was provided. I will need more orders in the future and definitely will do business with VancouverOnCanvas.com again.
Sandra, Madeira Park |
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