prompt and excellent service
Just a word to thank you for doing such a great job on the order I put in. I am very satisfied with the prompt and excellent service and quality workmanship that was provided. I will need more orders in the future and definitely will do business with VancouverOnCanvas.com again.
Sandra, Madeira Park |
I ordered a Standard Plaque Mount and they shipped me a FLOAT MOUNT. I called to talk to them about returning for a refund. The Manager (Azda of which I could not hardly understand) said I had to pay for the shipping back to them and they would not refund till they received their mess up back. I am a little preturbed about this considering IT\\\'S THEIR SCREW UP! I am NOT saticfied AT ALL!
Carrie, Farwell | it exceeded my expectations.
I just received my order, and it exceeded my expectations. The service was outstanding, after making my order, I realized I made a mistake, and needed to make a change, the person I dealt with was extremely friendly, and understanding. She was even helpful on finding the correct size. The picture on the canvas came perfect. Will recommend this business to everyone. I look forward to ordering more.
Thank you, keep up the great work.
Jason, Montreal |
I received your email stating to review and contact you if we had any changes.
I did that plus left a VM with my order number to advise that I wanted to change the color of the frame.
Not only did I not get a call or email back, you shipped the order after you asked me if the order needed to be modified.
Not good service.
What\'s the point of asking if you aren\'t going to respond.
Beth P., Fort Lauderdale |
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