G. Wow! First time ordering from you guys and you got it here so fast! Thanks!
Amy, | Deeply dissatisfied. Hello: I’m sending you this message to express my disappointment in the two custom-made picture frames I received today which made up my order.
First of all I indicated in the note section for each frame that I wanted to be able to either hang my frame on the wall or simply place it standing up on a table and asked that a back for these purposes be included with each frame. I did not receive anything close to what I requested, in fact nothing close. As a result I now have two frames in my possession with no back for either which will allow or permit me to stand my frame or frames up on a table or a mantle.
Secondly, the two Styrofoam or foam backs which accompanied each frame is not near thick enough to be flush with the top, sides or bottom parts of either frame. As a result it looks as though I will have to insert something to fill in the space to enable to foam back to come flush with the frame itself.
Lastly it looks as though I received some hardware to be able to hang the frame on a wall but no picture wire accompanied the hardware for this particular purpose.
Deeply dissatisfied.
Roger, | wonderful service... Thank-you so much for your wonderful service and prompt delivery!! The 3 canvasses arrived safely within 3 days of ordering them .. and they look fantastic. I\'ll definitely be using you guys again.
Helen, | How well you mount the canvas on the frames! You do absolutely beautiful work and I am so impressed with how well you mount the canvas on the frames! I have another designer interested in using my work so hopefully I will be bringing you more business in the near future.
Thank you very much!
Mary, Vancouver |